This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you consent to the practices described below.
1. Information We Collect
We collect: account information (username and login credentials); device data you submit for processing (such as serial number / IMEI); service usage logs (OTP and unlock requests, IP address, timestamps, device fingerprint); and credit and transaction records.
2. How We Use Information
We use collected data to provide and operate the unlocking and OTP services, process your requests, maintain account security, prevent fraud and abuse, enforce device/account locking, and provide customer support.
3. Sharing of Information
To fulfil a request, device identifiers you submit may be forwarded to upstream unlock/service providers strictly to complete the operation. We do not sell your personal information. Data may be disclosed where required by law.
4. Data Retention
We retain usage logs and transaction records for as long as necessary to provide the Service, for auditing, billing, and security purposes, and to comply with legal obligations.
5. Data Security
We apply encryption and access controls to protect stored data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
6. Cookies & Sessions
We use session cookies to keep you logged in and a device fingerprint to bind your account to your device for security. Disabling these may prevent the Service from working correctly.
7. Your Rights
You may request access to or deletion of your personal data, subject to records we are required to retain for legal or auditing reasons. Contact us to make a request.
8. Children's Privacy
The Service is intended for users 18 years or older. We do not knowingly collect data from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the Service after changes constitutes acceptance of the updated Policy.
10. Contact
For privacy questions or data requests, contact the administrator of this panel through your usual support channel.
By using this Service, you acknowledge that you have read and understood this Privacy Policy. See also our Terms of Service.